Stone Mountain, GA - Macy\'s Logistics\\: Manager, Workroom, Quality and Returns

Macy's Inc. - Atlanta, Georgia

Key Accountabilities:

Manage, coach, develop and provide leadership for associates on a daily basis.
Monitor and review expense and budget.
Work with vendors to resolve quality issues and improve packaging standards.
Develop strategies to minimize returns/exchanges.
Audit quality of performance of technicians and cabinet shop associates.
Work with other facilities to insure quality and accuracy.
Insure vendor charge backs are processed accurately.
Analyze returned merchandise to insure proper coding.
Insure quality of service is provided by outside contractors.
Maintain inventory integrity through proper coding.
Delivery damage claims program.
Maintain OSHA standards regarding hazardous materials.
Participation in employee relations activities.
Any other responsibilities management deems essential.

Skill Summary:

Organizational skills
Communication skills
Leadership/teamwork skills
Occasional travel
Systems/Technology /Education and/or Experience
Knowledge of Macy's systems including: RDS, POP, RVC and EDI.
Knowledge of TIA and BTR
Knowledge in furniture repair
Manager Workroom/Returns

Management Skills/Experience:

Ability to make good decisions and manage several processes in a fast paced environment.
Excellent Leadership. Responsible for leading and providing direction to a team of hourly associates.
Flexible, team player, willing to work extra hours and weekends when necessary

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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Posted: 30+ days ago

About Macy's Inc.

Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more

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