Senior Business Analyst — JBehave, AGILE, OMS
Macy's Inc. - Johns Creek, Georgia
Job Overview
Business Analysis Function:
- Business analysts focus on the collection and documentation of business requirements that drive the design of business systems solutions. They may also participate in business planning, needs analysis and business risk assessment, leading business process redesign, acclimating business processes to changes in technology and consulting with the customer on how to best support the business through the effective use of technology.
Senior Business Analyst:
- An experienced Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and requirements development and documentation. Can add value across multiple areas of the business.
Essential Functions
- Facilitate requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements
- Analyze business operations and processes to understand strengths and weaknesses
- Supports the identification of opportunities for process improvement, management control of work, or automation
- Create requirements definition documentation and functional specifications to capture business needs using advanced business processes
- Create workflow diagrams to document current and future business environment
- Validate with the customer and shared with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives
- Track progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution
- Review test plans and scripts for completeness and accuracy
- Provide implementation support, preparing the business for the system solution
- Act as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners
- Serve as a coach and mentor to more junior Business Analysts. Delegate tasks as appropriate
- Clarify vague, undefined business needs, helping users define requirements and determining how to best address them
- Identify potential opportunities to automate and/or improve an existing process
- Support the definition of requirements, and how to best address them, considering the goals of the whole organization
- Conceive of, and support the design of projects that may require integration across multiple technical platforms
- Analyze information requirements that may cross multiple systems
- Conduct ROI and other financial analysis to support project funding/prioritization
Project Role
- Lead the business analysis phase of a project. Typically works on work type 2 projects (mid-size projects)
- Develop alternatives and provides recommendations for business case
Qualifications
Education/Experience:
- Bachelor's Degree preferred and 5-7 years of related experience or an equivalent combination of education and experience
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Working knowledge of JBehave stories
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2 years of experience in the Agile methodology
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Experience creating and presenting business decks to senior management
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Experience capturing meeting minutes
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Current knowledge of industry and business process trends and ability to apply that knowledge to existing business processes with a focus towards process improvement
- Working knowledge with multiple technologies, business analysis tools, development methods and systems, and relevant programming languages
- Experience working with a variety of software development methodologies, and how that applies to own area of work
- Possess a high level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units, and the organization as a whole
- Understand complex business processes and is able to document them in a logical and comprehensible manner
- Is able to identify goals or requirements in user area that are conflicting with overall organizational goals, and raise them as appropriate
- Identifies and/or develops business performance measures to track the benefits of a project or service
- Has a good understanding of the general competitive landscape from a business and technology perspective
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy’s, Inc. is one of the nation's premier retailers. With fiscal 2016 sales of $25.778 billion and approximately 140,000 employees, the company operates more than 700 department stores under the nameplates Macy’s and Bloomingdale’s, and approximately 125 specialty stores that include Bloomingdale’s The Outlet, Bluemercury and Macy’s Backstage. Macy’s, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com, bloomingdales.com and bluemercury.com. Bloomingdale’s stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements. Macy’s, Inc. has corporate offices in Cincinnati, Ohio, and New York, New York.
We offer competitive salaries, comprehensive benefits, and a merchandise discount.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
