This position will work with 3rd party vendors to coordinate resolution and follow up on damage furniture within a customer’s home or the distribution facility.
Essential Functions:
• Work with 3rd party vendor to order parts for Damaged Furniture
• Coordinate 3rd party bedding returns
• Partner with outside vendors to coordinate resolution of damaged merchandise
• Utilize internal systems to key and process supplies and invoices.
• Interpret and audit 3rd party billing. Ensure accuracy of all invoices and orders
• Any other function management deems essential
Qualifications:
Education/Experience:
• High School Diploma or equivalency;
• Prior Distribution experience
Communication Skills:
• Ability to read, write, and interpret instructional documents such as reports and
procedure manuals.
• Excellent written and verbal communication skills.
Mathematical Skills:
• Basic math functions such as addition, subtraction, multiplication, and division.
Reasoning Ability:
• Must be able to work independently with minimal supervision.
• Must be able to interpret reports.
Physical Demands:
• This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching.
• Involves close vision, color vision, depth perception, and focus adjustment.
• Occasionally lifts and moves items up to 25 pounds.
Other Skills:
• Ability to problem solve; build relationships; and focused on resolution.
• Must be able to utilize excel and manipulate formulas.
Work Hours:
• Ability to work a flexible schedule based on department and store/company needs.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more