Overview:
Under minimum supervision responsible for the automation of software and infrastructure deployment and the development of automation tools. Act as the technical advisor between operations and business units in the design and development of new business solutions. Monitor system performance and capacity anticipating and correcting operational issues before their occurrence. Develop and implement self-healing for monitored system impacting events. Evaluate hardware, operating systems, and software making recommendations to management. Create documentation for standards, implementation procedures, and troubleshooting. Independently research and resolve moderately complex technical problems. Mentor less experienced peers and may be required to act as a project manager for moderate to highly complex projects. Perform other duties as assigned.
Skills Summary:
- Strong leadership profile and excellent negotiation skills.
- Must have 5 to 7 years of strong Linux administration experience.
- Experience with EStorage Area Network (SAN)/ Network Attached Storage (NAS), server hardware platforms, LAN/WAN components.
- Experience with shell scripting required.
- Experience with Ansible, Foreman, Perl, Python or Ruby.
- Experience with Chef or Puppet required.
- Must have 3 to 4 years’ practical Linux experience with public cloud.
- Knowledge of containerization (Docker preferred).
- Advanced PC Windows skills (MS Word, MS Excel, Visio and MS Project).
- Education/Experience: Bachelor Degree required or 7 - 10 years of work experience.
- Communication Skills: Excellent written and verbal communication skills. Ability to read, write, and interpret business and technical documents.
- Decision Making: Determine how and when to escalate issues to senior management must be able to decide when and how to work with internal and external teams, and must be able to decide best solution for technical problems. Will be required to make decisions on best language to code and automation platforms to be used to find a solution to a business problem.
Key Accountabilities :
- Build and maintain tools for deployment, monitoring, and operations. Possess strong analytical and troubleshooting skills, fluency in coding / scripting, solid communication skills and a desire to solve complex problems of scale. Regarded as an expert providing technical leadership and guidance to engineers.
- Creation of automated recovery methods to monitored system events (self-healing).
- Evaluation and recommendation of new technology or upgrades (hardware / software).
- Analyze and make recommendations for capacity planning and performance tuning.
- Design and implement moderate to highly complex infrastructure in support of business projects.
- Provide tier 3 Linux OS and infrastructure support. Creation of support documentation, OS standards, and architecture designs.
- Provide technical expertise to business units for new projects and support problems. When assuming the project manager role, manages day-to-day project-related activities for highly complex projects.
- Produces, drives, and manages project schedules, status, resources, deliverables, issues, risk, and timelines throughout the project with input from the team.
- Builds team consensus and has responsibility for the execution and final delivery of the project.
- Conducts post-phase evaluations and communicates “lessons learned” and best practices to management.
- Training, mentoring, directing, and validating the work of less experienced/knowledgeable analysts.
Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, division and analytical skills.
Reasoning Ability: Must be able to work independently with minimal supervision.
Work Hours: Ability to work a flexible schedule based on department and company needs.
Supervisory Responsibility: May be required to delegate to lower level staff for projects that don’t have a project manager assigned.
Physical Demands: This position involves regular ambulating, sitting, hearing,
and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color, vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. May be a need to move or lift items under 10 pounds.
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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