Director, Business Operations

Citrix - Fort Lauderdale, FL

Job Description: 

We are actively seeking Business Operations Director to join the Cloud Services team.

 

The Business Operations team is focused on defining and driving strategic, operational and organizational improvements.  We help align company priorities with day-to-day operations, and help evolve early-stage ideas convert into significant revenue streams for the company. This is a central team that will typically engage on projects and work streams that impact multiple areas of Citrix's businesses.

 

As part of the Cloud Services team, we work on the leading edge of Citrix, partnering with the people that bring new Citrix technologies to market or engage in M&A activities, frequently in highly visible and strategic circumstances. Additionally, the Business Operations team runs strategic projects related to running the operations, business process optimization and cost savings.

 

Through an entrepreneurial outlook, and with a strong bias toward rapid time-to-market, the Director is responsible for all operational aspects of these projects.  This is accomplished through collaboration with senior business unit management and other leaders across the company:

• Assessing operational options and approaches to projects
• Providing direction related to systems capabilities to launch
• Balancing those capabilities with the need for new systematic changes, manual processes, or impacts to time-to-market / cost-to-market.

Primary Duties and Responsibilities:

• Ensures process and systems alignment for launches and acquisitions, while coordinating cross-departmental activities around their release plans and dates. Specifically, the Director and his/her team develops and manages the integrated project plan across IT, Supply Chain Management, Lead-to-Cash, Master Data, as well as Sales, Channel, Revenue and Marketing Ops.
• Orchestrate operational launch and acquisition efforts for Cloud Services, influencing senior leadership and other key stakeholders toward operational supportability and excellence.
• Identify and implement cross-departmental initiatives aimed at developing a Citrix-wide, scalable operational strategy and model in alignment with Citrix’ strategic growth and integration goals.
• Collaborate with leadership across the company (primarily Product and Program Management, Sales, IT, Finance, and Legal) to ensure resource plans are in place to support launch activities; act as a point of escalation for all group activities and projects. 
• Own executive cross-functional relationships, especially during critical, high visibility circumstances. 
• Establish the strategic framework for the organization including documentation sets, methodologies (project management, quality testing, etc.) and best practices.
• Supervise team members. Provide both informal and formal coaching (evaluations) to staff.

 

 

Functional Area:

 

Project Mgmt (Administration)

 

Requisition: 

R2315 Director, Business Operations (Open)

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Business Administration, Engineering or a related discipline required; focus on information technology or operations preferred but not required. MBA or other relevant Master's degree preferred.
• 12+ years of experience in project management and the development and execution of multiple or large projects and implementation of new work processes or process improvements.
• 5-8 years as a successful people manager.
• Strong understanding of the Order-to-Cash, Sales and Channel Operations and Supply Chain Management functions/systems.
• Experience presenting to senior and executive management, as well as large audiences.
• Strong technical background, with experience and aptitude in systems integration, application development, data management/modeling, or equivalent.
• Strong team leadership ability including people management, people development and enthusiasm for building teams across geographies taking into account cultural differences.
• Strong interpersonal skills with proven ability to develop and maintain effective business partner relationships with senior and executive management in and across divisions.  Ability to foster and maintain cross-functional, cross-geo relationships inside and outside the organization.
• Willingness and ability to travel, both domestically and internationally.

Citrix is a cloud company that enables mobile workstyles.  We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture.  We’ll give you all the tools you need to succeed so you can grow and develop with us.

 

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for  future openings of other roles of similar qualifications.

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Posted: 30+ days ago

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