Manager, Operations - 2nd Shift

Abercrombie & Fitch - Columbus, OH

Position Title: Manager, Operations – 2nd Shift

Reports to: Director, Operations

Location: Distribution Center - New Albany, OH

 
Position Summary:

The 2nd shift Operations Manager is responsible for overseeing a portion of the ship to store business, including managing multiple supervisors and direct a large group of hourly associates.  Core functions include coaching, training, counseling and motivating the team as a mentor, as well as their supervisor. This position will lead the department to meet and exceed internal and external customer expectations by focusing on achieving department goals and initiatives. The Manager should exhibit innovative, forward thinking, continually improving and strengthening the business by challenging the status quo.

 
 
Responsibilities
 
  • Ensure department goals are being met including order aging, accuracy and fill rate.
  • Work with leadership across all shifts to maintain process consistency.
  • Operates cross-functionally with key business partners.
  • Works well in group problem solving situations; Develops alternative solutions.
  • Ensure the business is running effectively and efficiently on a daily basis.
  • Drive department results and manage department hours to achieve predetermined budget and UPH goals.
  • Identify and drive departmental budget goals.
  • Experience in working with engineered standards.
  • Proven experience in leading and driving process improvements.
  • Ability to react to unforeseen challenges with creativity and a strong sense of urgency.
  • Foster and reinforce a positive, collaborative environment that respects and values diversity.
  • Promote safety awareness and support the safety culture through the company. 

  • A four-year degree (B.S. or B.A.).
  • Strong leadership style with a focus on team development.
  • Strong background in large scale distribution processes is a plus.
  • Excellent computer skills, including experience with Microsoft Office programs.
  • Ability to multi-task in a fast paced environment.
  • Experience with WMS systems.
  • Outstanding written and face to face communication skills.
  • Willingness to work a 2nd Shift schedule.


Posted: 30+ days ago

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