Proactive Account Consultant - Atlanta, Georgia

Staples - Atlanta, GA

Job Summary:

As a Proactive Account Consultant, you will be responsible for positioning yourself as a sales team support member, driving increased category-specific awareness and sales over the internet and phone by proactively calling customers who trigger a call prompt by meeting certain criteria on StaplesAdvantage.com.

• Proactively making outbound calls for specific category products based on customer activity and assisting customers with category/product-specific questions and associated sales transactions.
• Participate in category-specific sales training (e.g. Furniture, Technology, Facilities)
• Responsible for participating in all Company objectives and team activities

Impact on Business:
• Position will drive incremental, profitable sales into customer accounts from specific categories through proactive customer phone calls
• Position will also help to secure and strengthen the account's relationship with Staples Advantage, ensuring a high level of proactive customer service to meet customer's category needs.
• Assist the Account Owner to identify opportunities for growth across

Requirements:
• High School diploma or GED
• Proven self-starter with energy and motivation to assist with uncovering, developing and closing sales
• Must be results-oriented and driven by both financial and career opportunities
• Demonstrated strong time management skills
• Strong relationship building skills
• Demonstrated strong verbal and written communication skills
• Proficiency in PowerPoint, Excel, and Outlook
• Knowledge of products, pricing, and competition in sales objectives
• Ability to sell company values and services, in addition to program features and benefits via phone and internet
• Ability to communicate effectively to multiple buyer levels within Mid-Market and Commercial Contract-sized customers
• Adaptable to a fast-paced organization that changes to continuously improve the customer's experience

Preferred Requirements:
• College Degree
• 1-3 years successful sales experience or specialist category sales experience

 

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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Posted: 30+ days ago

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