Facility Coordinator

JLL - Atlanta, GA

Position Summary:

Job Title Facility Coordinator
   
Department IFM on Demand
   
Reporting Relationship Account Lead
   
Duties and responsibilities
  • Performing day-to-day oversight/monitoring of work order completion and follow-up with service provider and client
  • Manage/coordinate service providers
  • Ensure all site management and operation practices are in compliance with company and client standards.
  • Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
  • Managing third party COIs and landlord related issues
  •    Coordinate and provide overall performance reporting
  •    Responsible for maintenance and upkeep of the front office, reception area and all meeting & conference rooms in the client area – the areas to be clean and presentable at all times. Ensure compliance of regulations / requirements of client
  •    Assist with employee on-boarding tasks
  •    Assist with responses to Customer Audits
  •    Complete and update reports and various records (ie, seating charts and security forms)
  •    Assist with “clean desk” inspections
  •    Provide assistance in general administrative activities and any other duties as assigned by the Account Lead
  •    Receive invoices and code appropriately, with submission to approvers for processing.
  •    Track invoice through payment process to ensure timely payment to service providers.
  •    Office supply and Coffee/Vending ordering and stocking.
  •    Assist with completion of presentations for leadership meetings, e.g. PowerPoint presentation for Town Halls
  •    Organize and drive Employee Action Committee (EAC)
  •    Assist with record coordination with the guidance of the client
  •    Additional tasks as needed to support the business.
   
Required Qualifications & Experience
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
KEY PERFORMANCE MEASURES
  • At least 2 to 3 years in similar role is required
  • Minimum twelve (12) months experience in a corporate environment
  • Prior experience in facilities, property management, hospitality or related field preferred
  • Must present a professional and friendly corporate image to clients
  • Confidently interact with all levels of the organization from Head of Department to Cleaning contractors
  • Ability to interact well within a team and learn new systems quickly
  • Present a professional and friendly corporate image to associates, customers and vendors
  • Customer focused with assertive and self-confident personality.
  • Solid knowledge in Microsoft office suite, inclusive of Excel, PowerPoint, Word and Outlook.
  • Ability to multi-task in a priority changing environment
  • Basic knowledge of building repair and maintenance
  • Attention to detail
  • Strong organizational and analytical skills; problem solving ability
  • Self-starter and team player
  • Proven record of excellent internal and external customer service
  • Communicate professionally in a clear and concise manner (verbal and written) 
  • Flexibility with working hours
 
 
 
  • Client Satisfaction
  • Achievement of KPI Targets


Posted: 30+ days ago

About JLL


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JLL is a financial and professional services firm that specializes in commercial real estate services and investment man... more

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