Infrastructure Automation Engineer

• A seasoned professional and experienced technical contributor in the eCommerce Infrastructure Operations organization who has eCommerce system expertise with infrastructure knowledge.

• Advises on discrete technology-related business problems, formulates options including assessing their relative merits and risks, and works with to determine the best solution for the business.
• Acting independently with minimal direction, supports the management team in providing leadership, technical consulting and expertise in the analysis, troubleshooting, modification, and deployment implementation of highly complex ecommerce systems that conform to MST standards and methodology.
• Using a logical, systematic, and efficient approach, able to analyze a wide variety of technical problems in an operational setting, determine root cause, develop solutions, and implement fixes to the problems in a rapid-pace environment.
• Adept hands on experience with java application servers and web servers; including installation, tuning and trouble shooting.
• Possesses technical knowledge of all areas that support the eCommerce systems, including operating systems, network, security, and storage.
• Forms productive networks with internal and external customers. Customizes presentations to the interests of the audience.
• Interacts regularly at the Director level with customers.

Key Accountabilities: 

• Assist in defining and driving the automation strategy for the operations and support organization.
• Collaborate across organizational boundaries to align strategies and objectives.
• Leads incident management efforts of low to medium-impacting incidents across own team and external teams, troubleshoots technical problems with production and non-production infrastructure and systems in an operational environment, determines root cause for problems and determines solutions.
• Leads deployment activities to production and non-production environments and supervises the configurations for Web Applications using technologies such as WebSphere or JBOSS.  
• Candidates for this role must be able to interpret raw data being presented by various monitoring and alerting tools to develop conclusions on the health status of the various layers and systems in the macys.com and bloomingdales.com ecommerce sites.

• Candidates in this role need to have 5-7 years experience supporting a high trafficked eCommerce site (operations experience a strong plus).
• 5-7 years experience with industry standard web application servers such as JBOSS.
• 5-7 years UNIX experience (including AIX, Linux, Solaris).

• Strong knowledge of UNIX shell scripting required

• Familiarity with JBoss EAP and JBoss Operations Network (JON) is required

• Hands-on experience with scripting languages such as Ruby and/or Python is desired

• A working knowledge of automation tools such as Chef or Jenkins is a strong plus

• The successful candidate should be able to serve in a technical lead role for a team of developers working on multiple automation initiatives - responsible for driving the design, implementation, and deployment of solutions.