Senior Business Analyst —Kronos Time & Attendance
Macy's Inc. - Suwanee, Georgia
Overview:
This Senior Business Analyst position will be responsible for Timekeeping and Attendance including Time Entry, Clocking Corrections, Payrules, Paycodes, Meal Break policies/reporting, and Payroll processing. This position will act as a liaison between the Timekeeping team and divisional business partners.
Business Analysis Function:
- Business analysts focus on the collection and documentation of business requirements that drive the design of business systems solutions. They may also participate in business planning, needs analysis and business risk assessment, leading business process redesign, acclimating business processes to changes in technology and consulting with the customer on how to best support the business through the effective use of technology.
Senior Business Analyst:
- An experienced Business Analyst, with expertise in a variety of tools, providing value to the business through effective process analysis and requirements development and documentation. Can add value across multiple areas of the business.
Key Accountabilities:
- Experience working with business partners to define, streamline, and automate business processes
- Ability to be liaison between business partner and technical teams to help translate business requirements into the technical design to ensure objectives are clearly defined
- Ability to define and maintain pay rules, work rules, and pay codes within the system
- Ability to communicate effectively with senior management in oral and written form
- Experience negotiating with business partners to drive scope and timelines
- Ability to present project status, risks, issues, and general system information / training to senior management at MST and to the Corporate Process Owner
- Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements. Analyzes business operations and processes to understand strengths and weaknesses. Supports the identification of opportunities for process improvement, management control of work, or automation.
- Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment. Validates with the customer and shared with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
- Tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution.
- Reviews test plans and scripts for completeness and accuracy.
- Provides implementation support, preparing the business for the system solution. Acts as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners.
- Serves as a coach and mentor to more junior Business Analysts. Delegates tasks as appropriate.
- Clarifies vague, undefined business needs, helping users define requirements and determining how to best address them.
- Can identify potential opportunities to automate and/or improve an existing process.
- Supports the definition of requirements, and how to best address them, considering the goals of the whole organization.
- Conceives of and supports the design of projects that may require integration across multiple technical platforms.
- Analyzes information requirements that may cross multiple systems.
- Conducts ROI and other financial analysis to support project funding/prioritization.
Project Role
- Leads the business analysis phase of a project. Typically works on work type 2 projects.
- Develops alternatives and provides recommendations for business case.
Skills Summary:
- Possesses familiarity with multiple technologies, business analysis tools, development methods and systems, and relevant programming languages.
- Possesses familiarity with a variety of software development methodologies, and how that applies to own area of work.
- Kronos/WTK/Workforce Timekeeper experience a plus
- Experience writing queries and working with databases a plus
- Experience using Excel for data analysis a plus
- Experience with Agile and Lean projects a plus
- Possesses a high level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units, and the organization as a whole.
- Understands complex business processes and is able to document them in a logical and comprehensible manner.
- Is able to identify goals or requirements in user area that are conflicting with overall organizational goals, and raise them as appropriate.
- Identifies and/or develops business performance measures to track the benefits of a project or service.
- Has a good understanding of the general competitive landscape from a business and technology perspective.
- Retail industry knowledge a plus
- Bachelor's Degree preferred and 5-7 years of related experience or an equivalent combination of education and experience.
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.
Macy's is an equal opportunity employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
