Operations

The Home Depot - ATLANTA, GA

Position Summary:

Position Purpose:

Associates in store Operations positions ensure the store is stocked and ready for business every day, as well as provide merchandise loading assistance to our customers. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.



Major Tasks, Responsibilities & Key Accountabilities:

  • Examines and inspects stock items for wear or defects, reporting any damage to supervisors

  • Follows all loss prevention policies and procedures

  • Marks stock items using identification, and stock location based on turnover, environmental factors, and physical capabilities of
    facilities

  • Stocks merchandise onto shelves for customer availability; requires sorting and staging of merchandise to sales floor

  • Builds end caps and promotions

  • Provides fast, friendly service

  • Approach customers to determine if they need help loading product
    into vehicles

  • Loads customer products into vehicles

  • Unloading merchandise using designated equipment

  • Understanding carrier unload processes for efficient freight
    management

  • Identifying and reading vendor packing slips, carrier shipping
    documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy

    • Nature and Scope:
    • Due to forklifts and other heavy equipment traveling through the
      store, temporary cracks may appear in the floor, causing an uneven walking surface

    • The warehouse environment can be dusty and noisy

    • Doors are frequently open, causing drafts and interior temperature
      changes

    • Floors around work area may become slippery during wet weather
      conditions

    • May have to handle merchandise and work with tools with sharp
      edges

    • Passing forklifts emit gas fumes

    • Tools, supplies and related merchandise may contain hazardous
      materials



    • Environmental Job Requirements:





      Environment:

      Usually in a comfortable environment but with regular exposure to
      factors causing moderate physical discomfort from such things as dust, fumes or odors


      Travel:

      Typically requires overnight travel less than 10% of the time

      Qualifications:

      Must be eighteen years of age or older

      Must be legally permitted to work in the United States


      Additional Minimum Qualifications:


      Education Required:

      The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED



      Physical Requirements:

      Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)




      Additional Qualifications:

      Physical Job Requirements




    • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items



    • - Requires the ability to move around the store and maneuver merchandise when necessary




    • Responding to public address system announcements



    • - Requires listening for customer service calls, personal pages and general information announcements




    • Walking and Standing



    • - Requires moving around the store to assist Customers




    • Identifying and reading reports, tickets and UPC labels



    • - Requires recognizing, identifying and using merchandise and necessary reports



      Posted: 30+ days ago

      About The Home Depot


      The Home Depot Logo
      The Home Depot® is the world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States (including Puerto Rico, the U.S. Virgin Islands and the territory of Guam), Canada and Mexico. The Home Depot’s... more

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