Senior Business Analyst
Macy's Inc. - Johns Creek, Georgia
Overview:
Business analysts focus on the collection and documentation of business requirements that drive the design of business systems solutions. They may also participate in business planning, needs analysis and business risk assessment, leading business process redesign, acclimating business processes to changes in technology and consulting with the customer on how to best support the business through the effective use of technology.
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.
Key Accountabilities:
- Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements. Analyzes business operations and processes to understand strengths and weaknesses. Supports the identification of opportunities for process improvement, management control of work, or automation.
- Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment. Validates with the customer and shared with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives.
- Tracks progress of projects to ensure alignment to requirements; manages any deviations from requirements to ensure resolution.
- Reviews test plans and scripts for completeness and accuracy.
- Provides implementation support, preparing the business for the system solution. Acts as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners.
- Serves as a coach and mentor to more junior Business Analysts. Delegates tasks as appropriate.
- Clarifies vague, undefined business needs, helping users define requirements and determining how to best address them.
- Can identify potential opportunities to automate and/or improve an existing process.
- Supports the definition of requirements, and how to best address them, considering the goals of the whole organization.
- Conceives of and supports the design of projects that may require integration across multiple technical platforms.
- Analyzes information requirements that may cross multiple systems.
- Conducts ROI and other financial analysis to support project funding/prioritization.
Skills Summary:
· Business knowledge in areas of HR, Benefits, Compensation or Payroll
· Human Capital Management (HCM) systems experience, particularly with PeopleSoft and preferably with Oracle Fusion HCM Cloud
· Large system conversion projects or program level projects experience
· Cross functional team integration projects experience
· Strong technical resource relationships or business architect experience/background
· Data query writing knowledge a plus
· Standard project management, issues tracking and project documentation like tools
· Bachelor's Degree preferred and 5-7 years of related experience or an equivalent combination of education and experience.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
