Head of Benefits

Aaron’s has a long legacy as an industry leader with continued growth.  In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services.  Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity.  We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

As a potential Aaron’s Associate, you’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve.  We like to set the bar high, roll up our sleeves and work together to out-perform the competition.  You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Interested in becoming the Head of Benefits?  As the Head of Benefits you manage the development, administration, and communication of all company-wide benefit programs, including Medical, Pharmacy, Dental, Life, Short and Long Term Disability, EAP, COBRA, 401(k), Deferred Compensation, and Restricted Stock plans, and to manage the development, administration, and communication of certain AR functions including Leave of Absence and Workers Compensation.

Come see why the difference is personal at Aaron’s, connect with us today!

Job Duties:

-          Manage the development, administration, and communication of all company-wide benefit programs, including Medical, Pharmacy, Dental, Life, Short and Long Term Disability, EAP, COBRA, 401(k), Deferred Compensation, and Restricted Stock plans, and to manage the development, administration, and communication of the Leave of Absence and Workers Compensation programs.

-          Assist Executive Management in developing the execution plan for large scale roll-outs of new programs affecting all associates nationally, and drive the plans to completion by working with internal and external stakeholders, including third-party administrators, to develop objectives and roll-out strategy; prepare estimates of resource requirements; define and communicate expectations for quality outcomes and process standards; provide process updates and proposals to senior leadership; and lead and manage the execution plan.

-          Manage fiscal and day-to-day work activity of Active and COBRA plans by creating, tracking, monitoring, and communicating analytical reports to senior leadership to include trends, forecasting, and budget management; managing profit and loss (P&L); tracking, monitoring, and reporting accuracy of customer interactions and financial transactions; and reviewing, researching, and maintaining audit and compliance control for the plans, to eliminate/prevent financial risk and penalties to plans and to the Company.

-          Develop and execute critical customer service processes to accomplish strategic objectives by collaborating with key organizational members internally and externally, educating and providing direction to associates, dependents, providers of service, third-party administrators (TPAs), and other customers on plan guidelines and procedures.

-          Analyze current benefit programs, research best practices, determine areas for improvement related to better utilization/cost effectiveness, and recommend design, budget, and implementation strategy of additional benefit programs to Executive Management.

-          Analyze legislative/judicial rulings relating to benefits to determine impact on company plans; provide Executive Management with information on areas requiring review, including implications and possible company response; provide guidance to company management and staff on benefits issues, procedures and policy/plan interpretation. Work with associates, TPAs, and insurance carriers to handle complex, escalated employee benefit issues.

Preferred Experience:

-          Ten years of experience in benefits, 5-year management experience

-          Bachelor’s degree in Business or Human Resources, or equivalent experience

-          Certified Benefits Professional (CBP) preferred

-          Strong analytical skills required. Must be extremely detail oriented.

-          Advanced Excel user. Programming skills preferred (Ceridian, PeopleSoft, etc.)

-          Strong communications skills with the ability to work effectively with all levels of associates

-          Familiarity with instructional design including, but not limited to the ADDIE model

At Aaron’s, you will have access to a comprehensive benefits package that includes:

Paid time off including vacation days, sick days and holidays

Ongoing training and development

Medical, dental & vision insurance

401(k) plan

Life insurance

Disability benefits

Employee Purchase Discounts

A drug screen and criminal background investigation are required before beginning employment at Aaron’s.  A job performance reference check is also required.

Aaron’s is an Equal Opportunity Employer.