Director of Facilities

Aaron's, Inc. - ATL, GA

Aaron’s has a long legacy as an industry leader with continued growth.  In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services.  Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity.  We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

 

As a potential Aaron’s Associate, you’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.  You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve.  We like to set the bar high, roll up our sleeves and work together to out-perform the competition.  You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

 

The Director of Facilities is responsible for setting the strategic direction and managing the team that manages the day-to-day facilities related activities for the store locations.  In addition, this role will lead the vendor management selection process to ensure accountability and proper execution.

 

Job Duties

·         Manage up to 5 Facility Analysts who manage the day-to-day facilities activities at Aaron’s locations and ensure timely response and execution of repairs.

·         Evaluate and update policies and procedures as needed to improve processes and stay in compliance with audit requirements.

·         Responsible for work order management which entails properly handling escalations from Aaron’s locations and/or vendors, thoroughly reviewing and approving quotes and invoices, managing warranty claims, and ensuring proper close out of work orders.

·         Upon escalation, provide guidance and direction to internal team regarding any Landlord related maintenance issues.

·         Responsible for the financial and operational management of repair accounts such as developing maintenance budgets, managing budgets, forecasts, variance analysis and work order metrics.

·         Execute Facilities programs such as preventative maintenance, waste removal and pest control.

·         Manage reporting that is provided by the work order management system (and in some cases develop ad hoc reporting) to analyze trends, identify outliers, and resolve issues.

·         Responsible for overall vendor management, which includes developing performance reporting and scorecards, frequent business reviews to discuss performance, and holding vendors accountable to service level agreements and scopes of work.

·         Investigate and negotiate favorable rates and terms for procurement of electric and gas in deregulated markets.

 

 

 

 

 

 

Required Skills

 

·         Project and budget management experience.

·         Demonstrated ability to lead, manage, and direct the activities of others towards the accomplishment of goals.

·         Strategic in nature with the ability to create and present business cases, reporting and analysis to support optimal decision making.

·         Experience working with work order management systems, preferably fmPilot2 by FacilitySource.

·         Effective communication skills with a proven ability to communicate across the organization, including executive management.

·         Strong customer service skills.

 

 

Education & Experience

·         Bachelor’s degree in Business, Finance, or other related field from an accredited university.

·         5 years of relevant job experience in an operational or facilities related field, with a minimum of 3 years in a supervisory role.

·         Strong knowledge of Microsoft Office package (with emphasis on MS Excel).

 

 

At Aaron’s, you will have access to a comprehensive benefits package that includes:

 

Paid time off including vacation days, sick days and holidays

Ongoing training and development

Medical, dental & vision insurance

401(k) plan

Life insurance

Disability benefits

Employee Purchase Discounts

 

A drug screen and criminal background investigation are required before beginning employment at Aaron’s.  A job performance reference check is also required.

                                             

Aaron’s is an Equal Opportunity Employer.

 

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Posted: 30+ days ago

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