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AT&T's e-Commerce group is searching for a customer-focused digital marketing expert to join our fast-paced Entertainment Group in a critical role as a Lead Manager of e-Commerce.
Our organization is focused on providing fantastic customer experiences while increasing online orders of mobility devices and accessories. We need someone who is results-driven and passionate about delivering exclusive att.com offers to our customers. You'll be the go-to resource for deciding upon and launching unique promotions on our website. The core functions of the role include:
Gaining input from partners in National Marketing and Finance and ultimately determining which devices to promote with special pricing/merchandising each quarter
Building forecasts of the costs and sales resulting from each promotion, along with backward-looking results tracking
Collaborating with our OEM partners to find special deals to delight our customers
Planning and coordinating on-site merchandising and off-site traffic generation support plans for each of your offers
Blowing away sales expectations and presenting your results to leadership teams
10% travel, or less
Desired:
Bachelor’s degree in Business Marketing, Computer Science or Engineering or a related field, or an advanced degree
Expert knowledge of the e-Commerce field and direct prior professional experience in e-Commerce or digital marketing or experience at an ad agency
Knowledge of website design in order to translate business needs into an online experience that ensures a high quality customer interaction in all customer touch points
Experience managing the implementation of e-Commerce marketing, sales, and service and support programs and analyzing their effectiveness
Ability to work with limited supervision on highly complex projects
Ability to demonstrate the latitude for independent judgment in sometimes vague or ambiguous situations
Outstanding quantitative aptitude
Strength in using Visual Basic for Applications (VBA), SAP Business Objects, etc. to automate processes (automatically draft e-mails, create PowerPoint slides, perform analytics in Excel, etc.)
Outstanding communication skills
Experience in process improvement
Additional experience or aptitude in marketing, consulting, finance, and/or analytics
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed Internet and smart solutions for people and businesses. That’s why we stand alone as a fully integrated solution provider.... more